MansionBet Review

MansionBet is the online sportsbook brand of the wider Mansion Group and was only launched in early 2018. Like the vast majority of online betting and gaming companies, Mansion are headquartered and registered in Gibraltar and their offerings to customers outside of the UK are regulated by the Gibraltar government.

In order to legally serve customers within the UK, MansionBet hold a remote operating licence from the UK Gambling Commission (UKGC). The details of this licence are clearly posted on the MansionBet website and holding the licence should mean that the brand adheres to all of the standards of good practice required by the UKGC.

Ownership

• MansionBet was launched by the Mansion Group in the early part of 2018 and as such has not yet developed an established reputation with punters, either in the positive or the negative.
• Mansion themselves have been in existence since 2003 and launched their first casino brand just one year later.
• The Mansion Group are affiliated with reputable responsible gambling organisation GamCare and are also members of IBAS. IBAS is an Alternative Dispute Resolution (ADR) service, approved by the Gambling Commission to provide informed and impartial adjudications on disputes that arise between licensed gambling operators and their customers.
• MansionBet still need to prove themselves within the sports betting industry before it’s possible to rate them as highly as other established bookmakers (e.g. Bet365 & Betvictor), when it comes to safety and trustworthiness.
• Mansion’s sponsorship deals with Premier League football clubs, including Tottenham, Crystal Palace and Bournemouth at least suggest that the company is in good financial health.

Note: MansionBet operate a withdrawal policy which states all payouts will take a minimum of 2 days to process plus the standard timeline of your chosen payment method… too long if you ask us. For better options check out our higher rated bookmakers.

How To Deposit To MansionBet

You can deposit with MansionBet through the website or app and you can use one of five different payment methods to add cash to your account.

These are MasterCard, Visa and Maestro debit cards, PayPal and Bank Transfer. No fees are charged for deposits made to your account and the minimum deposit amount is £10.

Once you are a MansionBet customer, all you need to do is click on your Account button and then this will bring up the banking options. Choose Deposit and then select which payment method you wish to use.

Enter how much you want to enter, as well as any other details requested for your payment method, click proceed and your cash should be in your MansionBet account instantaneously.

How To Withdraw From MansionBet

As is customary for all UK-based sites now, MansionBet operates a system where withdrawals are made back to the last payment method you used to deposit into your account. You may also need to verify your identity before your first withdrawal can take place.

The process for making a withdrawal is essentially the same as making a deposit. Click on your account details, click on Withdraw and then follow the process to make the withdrawal back to one of the payment methods you have used previously.

This includes stating how much to withdraw and where to, and then initiating the withdrawal by clicking the button to proceed.

You will likely need to verify your account before your first withdrawal (or if you make a large withdrawal) and you need to send in your ID documents, such as a passport, driving license or national ID card to confirm your identity, as well as proof of address and a copy of your Debit Card used to fund the account.

Once you have completed this initial verification process, subsequent smaller value withdrawals will not require you to complete this process usually.

How Long Does It Take To Withdraw At MansionBet?

One of the main sticking points is the amount of time it takes to withdraw your money from MansionBet. The site has now upped the amount of time it takes to process a withdrawal to three days, plus the processing time of your bank, eWallet service or similar. That is a ridiculously long amount of time to wait to get your hands on your money.

Furthermore, the site does state that larger withdrawals can take between five and ten days to be processed. That is far too long and, notably, the site does not state what it counts as a large withdrawal.

Mansionbet reviews poorly vs it’s competitors and alway will if they continue to slow pay players!

One of the more pleasing features at MansionBet is the fact that the site does offer its customers a range of different methods by which they can be contacted.

The quickest and most convenient option is via a Live Chat service, which is available between 8am and 11pm UK time each day.

In addition, there is an email service available to users via support@mansionbet.com, as well as two dedicated phone numbers, one for UK customers (0800 279 2688) and another for customers based outside the UK (+350 200 65068).

In our experience customer support will respond to most queries via email within 24 hours but phone wait times can be lengthy. A lack of social media support is disappointing but all the major support options are offered so we’re not complaining too much.

MansionBet Mobile Review

Mansion has an app available on the App store for iPhone. It has an average rating of 2.5/5, but a large number of one-star reviews which is a bit worrying. Users have complained about the app crashing or logging them out for no reason, while others have reported issues with customer services and withdrawal times.

We agree on some of these points. While its pointless complaining about withdrawal times as MansionBet make this clear on the site that they take longer than other sites, there are a few issues with the app including freezing and crashing. However, over a number of updates, these issues have improved over time and we would hope that continues in the future.

For now though, MansionBet’s mobile offering is distinctly a mid-table offering compared to the leading mobile betting app providers such as BetVictor or Bet365.

MansionBet Desktop Review

We do like the layout of the MansionBet website. The colour scheme used, the different sections of the site are well delineated from each other, and it is easy to navigate from one part of the site to the other. Menus are clean and well-illustrated with a good use of pictures and images. It all looks very professional and clear.

The in-play betting section is also very nicely done, but the lack of live streaming on this part of the site really does make it far less appealing than those sites that do offer live streaming services as part of the package, such as Bet365.

There are some nice touches on the website, results are easy to find, you can change the odds easily and promotions are easy to access and numerous. Overall, the site is very easy to use and ticks all the right boxes – finally our review of Mansionbet starts to pick up a little!

How To Join MansionBet

Joining MansionBet is very easy and can be done through the app or the website.

1. Simply visit either the app or website and click the green Join Now button.
2. On the first page of registration, enter your personal information (Gender, First & Last Names, Birth Date and Email Address) then click Next.
3. Enter your Contact Details including your country of residence (if not already completed) plus your mobile number, postcode, address and the city where you live. After this click Next.
4. Enter your Account Information including a username, password (which must be confirmed) your preferred currency (if available), plus any deposit limits or bonus codes you may wish to use.
5. Click the Captcha box to prove you are not a bot and then tick you show you agree to the terms and conditions, privacy policy and marketing options from MansionBet.
6. Once completed, click Create Account and your new account will be created.

Now that we’ve covered who MansionBet are and talked about getting money into and out of MansionBet accounts, let’s delve a little deeper into the day-to-day use of the site. A good place to start with that is by looking at what the bookie actually lets punters bet on. With MansionBet there are a good number of tournaments, events and markets offered for all of the following sports:

• American Football
• Aussie Rules
• Badminton
• Baseball
• Basketball
• Bowls
• Boxing
• Chess
• Cricket
• Cycling
• Darts
• E-Sports
• Floorball
• Gaelic Football
• Golf
• Greyhounds
• Handball
• Horse Racing
• Ice Hockey
• MMA
• Motor Racing
• Pesapallo
• Rugby
• Speedway
• Table Tennis
• Tennis
• Trotting
• Virtual Sports
• Water Polo
• Winter Sports

Whilst MansionBet are relative newcomers to the online sports betting industry, you wouldn’t know it to look at the range of sports markets they offer punters. The list of sports which they cater for is on a par with that offered by some of the biggest bookies around and includes both E-sports and virtual sports.

A good selection of live betting markets is provided for a number of sports, too, including football, tennis, cricket and even ice hockey. The best range of tournaments and competitions for which markets are available are for the more popular sports like football and horse racing, but lower profile sports are still reasonably well represented too.

Individual matches and events, even for the bigger sports, do unfortunately boast somewhat fewer overall markets than are available from some of the other major bookmakers. MansionBet do excel, however, when it comes to the range of special, non-sport markets on offer. The bookie’s selection of such bets encompasses a huge range of events and occurrences across the entertainment, celebrity and political fields.

As is now expected of every online bookmaker, MansionBet do offer a range of live betting opportunities to their punters. In fact, there is a dedicated in-play section of the MansionBet website which can be accessed via a tab at the top of the home page.

Once you visit the in-play section of the site, you will see a list of the current in-play events arranged by sport. What that immediately reveals is that MansionBet provide in-play markets for an impressive array of sports, including smaller, less popular sports like handball and table tennis. A schedule of upcoming live events is also readily accessible and is really handy for planning future punting.

Once you’ve found the live event you wish to bet on, clicking on it takes you to MansionBet’s in-play interface. That interface presents all of the available live markets on the same page as an attractive live scoreboard and a graphic at the top right offering further stats and live updates from the event.

The ‘visualisation’ as they call it, where stats are shown, is a little confusing and takes some getting used to – options are small and stay on screen for only a short length of time.

There is one major weakness. That is that live streaming is entirely absent from the bookie’s offering, which is an issue when you consider that almost every other major bookmaker offers at least some degree of streaming service.

Bet365 are much stronger when it comes to live betting.

Before we sum up and round off our review of MansionBet, it’s worth taking a quick look at the company’s new customer offer. The welcome promotion gives punters the chance to bet £10 and get £20 in free bets by following these simple steps:

New Customer Offers at MansionBet

1. Head to the MansionBet website.
2. Register a new MansionBet account by selecting ‘Join Now’.
3. Make a first deposit of at least £10.
4. Bet that £10 at odds of 2.0 (evens) or bigger.
5. The first £10 free bet will be credited to your account.
6. Place this £10 free bet to trigger the second £10 free bet.

Whislt there are better bonus offers out there Mansionbet have improved their offer from a very shoddy 50% deposit bonus with horrible wagering requirements so we’ve got to give them credit for that… don’t get too excited though as the £20 in free bets that are available is still much lower than most bookmakers or those offering only £20 in benefits have a £5 trigger bet not £10.

How To Use The MansionBet Bonus

There is a new bonus now available which replaced the much-criticised older bonus a short time ago. You can use the bonus once triggered by following these steps:

1. Log into your Mansionbet account.
2. Navigate the markets and add the bet you want to make onto your betting slip.
3. When on the bet slip locate and click the dropdown menu and ‘Select your Free Bet’.
4. Go ahead and click Place Bet to put the wager on using your free bet and not account balance.

When you make your free bets, if you win then your stake money is not returned with any winnings but the big news is that MansionBet have done away with their ridiculous 6x wagering requirements on their welcome offer. That is big news but still not enough to push our Mansionbet review score past 4/10 in this section.

Our Review of MansionBet

Much better options available

OUR RATING FOR:

MANSIONBET

2.5 | 5

As one of the newer kids on the online sports betting block, MansionBet’s overall offering to punters is reasonable but not spectacular.

The firm are fully licensed as you would expect, and their parent company has a decent reputation for fairness and reliability in the gaming industry. Mansionbet themselves however were only founded in 2018 and are yet to prove themself to punters – hence our medium risk assessment.

Their offering, when it comes to markets available and quality of odds, is what you’d expect with a wide range of sports covered regardless of general popularity.

However they have some pretty big issues before they can compete with more established online bookmakers:

• Withdrawals are slow taking 2 days to process plus the standard time associated with your chosen method.
• They have less markets per event available than the bigger name bookmakers.
• They currently don’t offer any kind of live streaming. That’s in stark contrast to the majority of major bookmakers and is likely to disappoint many prospective punters.
• Whilst a bet £10 get £20 bonus offer for new customers might appear generous when you compare it against the industries average offer it’s £10 short of the mark – it’s an improvement on their previous horrendous offer but still not good enough in our book.

The above problems make it impossible to recommend that any punter should try out MansionBet at this point in time. Instead we suggest you head over to our bookmaker reviews section and check out some high ranked options.