Review of Expekt
UPDATE: Expekt recently closed their doors to UK customers as they were unable to meet new regulatory standards set by the UKGC – this is a bad sign and we have therefore downgraded their rating to one star overall and safety rating to 1/10.
Expekt are a European bookmaker who are licensed in Malta and the majority of their custom comes from Scandinavia. In this Expekt review we’ll show you what their site is really like and how it compares to other online bookies.
The company was founded in 1999 in Sweden and I think it’s safe to say that the majoirty of punters will never heard of the company. That’s no surprise given they seem to spend very little time marketing their services… maybe because there’s very little to actually market!
Aside from offering a below par user experience Expekt are not offering a new customers bonus – which in my opinion totally sucks.
I can honestly see no reason to have an account with them and highly recommend you check out our other betting reviews for much better alternatives.
Pros & Cons of Expekt
- Decent if you’re based in Scandinavia.
- New site owners, also own LeoVegas, are well-regarded.
- No longer available in UK.
- Website is dreadful to use.
- Layout is very confusing.
- No horse racing or greyhounds.
- No live streaming.
- Live betting is poor.
Expekt Licensing & Safety
Is Expekt Safe?
- No longer UK licensed
- Sweden & Poland only
- Minimal complaints recorded
- To be avoided
Expekt are company licensed and regulated by the Lotteries and Gaming Authority (LGA) of Malta, with the license numbers LGA/CL2/132/2000, LGA/CL1/573/2009 and LGA/CL1/719/2010.
They used to hold a license with the UK Gambling Commission but this recently lapsed and was not renewed – in our opinion a very bad sign.
Their license in Malta means that they are regulated by an independent body and that people can be confident when using this site that they are at least offered some kind of regulatory protection. The provisions under the license state that:
- They must make sure that nobody under the age of 18 gambles on the site.
- Anyone with any gambling related problems has access to suitable information regarding how to help themselves.
- All actions on the site must be fair and fully transparent.
Regardless of their license in Malta we strongly believe that Expekt’s inability to meet a new stricter regulatory framework set out by the UK Gambling Commission is a very bad sign and alarm bells should be ringing for punters all over the world as a result – the company are now, in our opinion, bet avoided.
- Expekt was first launched in 1999 and has operated an unbroken service since.
- Originally founded by Swedish entrepreneurs Conny Gesar and Christian Haupt their focus in on the Scandinavian markets, especially Sweden.
- In 2009 they were sold to Mangas Gaming who also own online betting sites Betclic and Bet-At-Home.
Deposits & Withdrawals at Expekt
Will I get paid?
- 2% fee on some cards
- Fastest withdrawal 48 hours
- PayPal accepted
- Withdrawals take 2 days minimum
Note: Expekt do NOT offer a welcome bonus for new customers. If you want to join a bookmaker who does check out our free bets & offers section.
£5 – £3,000
£5 – £3,000
£5 – £3,000
£10 – £5,000
£10 – £5,000
£10 – £5,500
£5 – ?
£10 – no max
How To Deposit To Expekt
Remember, you can’t deposit to Expekt from the UK as the site doesn’t operate here anymore, but if you are based in a country where Expekt is available, then depositing is completed once you’ve logged in by clicking on the button for your account services.
Here you will see an option to deposit. Select a deposit method from those available in your location, enter any details requested and how much you wish to deposit and then click the button to proceed.
Be aware that Expekt does charge for some deposit methods and that other methods, such as bank transfer, may not appear in your account instantly, but may well take a few days to go through.
How To Withdraw From Expekt
To withdraw from Expekt you need to log in to your account and then click on the button to bring up your account options.
Here you will see the options to withdraw, click on this and then you will see a list of withdrawal options open to you.
Choose the withdrawal option, enter how much you with to withdraw and click the button to start the process.
You may be required to verify your identity for your first withdrawal, or for a larger withdrawal and this can add additional time for how long it takes for you to get your funds.
How Long Does It Take To Withdraw At Expekt?
You can withdraw to almost all the deposit methods available at Expekt but the fastest withdrawal will take at least 48 hours, even for ewallet services (PayPal, Skirll & Neteller) that are almost instant (or at least within 24-hours) with other bookmakers. That just makes another compelling case to not bother signing up with the site.
Of course, some payment methods will take longer than the 48-hours to complete a withdrawal and in our opinion, it’s just not good enough when compared to other options on the market and naturally Expekt reviews badly as a result in this category.
Customer Service at Expekt
What’s customer support like?
- Help center
- Live chat
- Lacking phone support
- Lacking email support
There are two ways you can use customer support services at Expekt. First off, you can browse the Help Centre to see if there is an answer to your query and to be fair, most of the simplest and general enquiries will have instructions to follow here.
However if you cannot find the answer to your question via the Help service, then there is a Live Chat option available for you to access.
All in all nowhere near enough options for punters and another reason to mark down our overall Expekt review score… and unfortunately it doesn’t get much better from here on in.
Review of Expekt Website
Is Expekt Easy To Use?
- No mobile app on any platform
- Overly simple website
- Poor design
- Lacking in features across the board
Expekt Mobile Review
Expekt does not have a dedicate mobile app available in the UK at least, however, you can access the site from your mobile on a browser.
However, the same issues that we have outlined below regarding the desktop site are very much prevalent on mobile devices and if anything, they are even more pronounced due to the smaller screen size.
Expekt don’t really seem to have embraced mobile customers as yet, offering them just a barely optimised version of their standard website and as such, using the service is slow, not particularly user-friendly and in truth, there’s nothing here to make any customer want to bet with the site from their mobile at all.
Expekt Desktop Review
If we were going to use one word to describe Expekt’s website offering, it would be outdated. The site looks very much like the first sports betting websites that came online in the 1990s, so outmoded and backwards does it look.
However, it is not just the looks of the site that are poor. The organisation of the site is also badly done. There is a distinct lack of graphics anywhere on the site. The markets are organised poorly and can sometimes appear off the screen if you don’t have the screen set to the optimal size and sometimes, you click on a bet and the site just hangs for what seems an eternity.
Indeed, it is a blessing that UK customers can no longer access the site! Sorry if that sounds harsh but that is very much the case.
That’s a pity as Expekt offer some good markets, especially for Scandinavian sports which seems to be their preferred market, but a lack of basic offerings such as horse racing and greyhounds mean that even if the site was available in the UK, we wouldn’t be signing up with it.
How To Join Expekt
You can’t join Expekt from the UK, but if you do live in a country where you can and you really want to join the site (although we can’t think of a real reason why), then you need to do the following.
- Click on the Sign Up button in the top right corner.
- A registration page will load up.
- Enter the details requested on the registration page(s) including your personal details, a username and a password for your account.
- Click the button to join.
Markets & Odds at Expekt
What sports can you bet on at Expekt?
- 30+ different sports
- Strong on winter sports
- Poor on specials / virtual betting
- Confusing menu & layout
If you are new to the world of online gambling, the chances are that you will not have heard of Expekt, as they are a relatively small player in the industry.
At this point there’s a reason why they aren’t that well known and until they up their game we can’t help but feel they’ll stay that way.
They do offer a decent range of sports to bet on and are especially strong on winter sports. Here’s a full list of sport markets that they offer:
- Ice Hockey
- Aussie Rules
- Martial Arts
- Cross-Country Skiing
- Table Tennis
- Formula 1
- Alpine Skiing
- Ski Jumping
As can be seen, the list of sports that they offer is pretty long and the main sports are covered as well as an impressive range of winter sports.
The fact that they are so strong on winter sports is a real testament to their Scandinavian roots and whilst natives to the area will likely enjoy this the rest of the world will likely find it somewhat obsolete.
All of the different sports can be found on the left hand side of the main screen, along with the number of different markets open in each sport. The menu is confusing, it’s not listed A-Z, and navigation once you get inside markets is poor.
The tick box system is particular annoying when using desktop.
In-Play Betting Review at Expekt
Is live betting offered at Expekt?
- Confusing layout / design
- Decent range of in-play events
- Poor stats & action areas
- No live streaming
Although they are not a massive site Expekt do also offer a live betting service however… it’s nothing short of confusing in layout and the software their bookmakers runs on is clearly outdated and not designed with the user in mind. Again it just doesn’t compare vs bigger companies.
A common theme is emerging here folks…
To access the live section of the website, click on “Live Betting” and then select the sport that you want to view. If it does not appear initially, click on the “View all” button to get the full selection. The odds are updated on a very regular basis, as are the statistics relating to the game. Stats are however very basic, much like the rest of the live section and no live streaming is offered – not even for horse racing.
If live betting is your thing don’t bother with Expekt. Instead check out what we rate as the best in-play betting sites.
New customer offer
- No bonus available
- Very limited promo’s
- Questionable VIP service
- Very little reason to join
Right now there is currently no opening bonus for new customers at Expekt… needless to say we’ve scored them down heavily for this. If you can’t even stump up some cash as a reason to join then we say punters are better off elsewhere!
Check out our free bets section for info on all the best bookmaker bonuses around.
How To Use The Expekt Bonus
Expekt does not offer a starter bonus to new customers. Nor does the site offer many other promotions to its customers.
Our Verdict of Expekt
As you can see from the top of our Expekt review we’ve given the site a very low rating.
The company’s inability to adhere to new UKGC guidelines and license conditions means we simply can’t trust their operation on the whole and would be uncomfortable recommending them to punters from any nation.
There are a number of other reasons why Expekt are best avoided…
One of the first things which jumps out from our research is the fee’s they charge their punters to deposit cash into the site. You never see a high street bookmaker charging people to hand over their cash and we think the same should go for online bookies. No fee’s in future please Expekt if you want to achieve a better grade.
The platform Expekt provide for punters is also very outdated and confusing. Live betting (yet poor) is available and there are plenty of markets on offer. However they just don’t compare to the big boys in the industry and until they get a redesign and introduce some new features they won’t be able to compete.
Add to the above the fact that there’s no opening bonus for new punters at Expekt and there’s literally no reason to sign up.
Please look elsewhere guys – check our bookmaker reviews for way better options.
How To Contact Expekt
The only way you can contact Expekt is through their Live Chat service which is available on site, although it does not state whether this is a 24-hour service.
How To Close Your Expekt Account
Expekt do not provide details of how to close your account, however they do suggest that to sort out anything to do with your account, you should contact customer services via the chat service to see if they can help you with your request.