Review of Ladbrokes
Ladbrokes have one of the biggest names in UK bookmaking and in this Ladbrokes review we’ll take a look at why they’ve been a success for so long and how they compare to other online bookmakers.
Like most seasoned punters, I’ve held a Ladbrokes betting account for a number of years. I’ve used both their betting shops and online site on too many occasions to count and am happy to report I’ve never had a problem getting paid out on winning bets or keeping money on the site.
As a company they are constantly improving their app and site – the most recent version of both platforms is as good as any competing bookies and packed full of features like cash out, in-play betting, live streaming, odds boosts and more.
Ladbrokes are also strong when it comes to long term value, thanks to their regular promotions, plus new customers can bag a bet £5 get £20 in free bets bonus on sign up.
Pros & Cons of Ladbrokes
- Most famous name in UK Betting
- Top live streaming service
- Tons of regular promotions
- Dedicated football acca console
- Prices offered can be hit or miss
Licensing & Safety
Is Ladbrokes safe?
Ladbrokes is regulated and licensed by the Licensing Authority of Gibraltar, under the Gambling Act 2005 and by the UK Gambling Commission. The licenses granted to the company are numbers 010, 012 and 044, although these also cover the other gambling enterprises run by Ladbrokes, such as their online casino as well.
The rules set down in their licensing agreements mean that Ladbrokes must:
- Ensure that anyone suffering from problems relating to gambling through the use of their site is given proper guidance and help.
- Ensure that all patrons of the site are treated fairly and that their service is transparent.
- Make sure that anyone under the legal age to gamble is unable to use the site.
In 2016 Ladbrokes merged with Coral to form the Ladbrokes Coral Group which was then bought out by GVC Holdings. GVC are a publicly traded company, with thousands of employees and millions in revenue each year. Bottom line here… Ladbrokes are solid financially meaning punters funds and payouts are not at risk on the platform.
Deposits & Withdrawals at Ladbrokes
Will I get paid?
£5 – £99,999
£5 – £99,999
£5 – £99,999
£5 – ?
£5 – £99,999
£10 – ?
£10 – ?
£5 – ?
£5 – ?
£10 – ?
£10 – ?
£10 – ?
Cash In Store
£10 – ?
How To Deposit To Ladbrokes
Depositing at Ladbrokes is a very simple process. Log into your account and then click on the green ‘Deposit’ button in the top right corner of the website home page. When you have done this a page will load up which will display the most popular deposit methods used.
Select which of the payment methods you want to deposit with and then when the screen loads up for that deposit method, you simply enter how much you wish to deposit into your account.
If you do have any issues depositing, there is a handy link to a Chat operator available in this part of the site, which is very useful, especially if you want to fund your account using one of the less commonly used payment methods.
How To Withdraw From Ladbrokes
To withdraw from Ladbrokes, simply click on your balance and then from the drop down box that appears, select the Withdraw option.
When the screen has loaded, simply enter in the amount you wish to withdrawn from your available balance and then click the button.
Your withdrawal will then be instigated and depending on the withdrawal method used, will be with you at some point over the next few hours or days.
How Long Does It Take To Withdraw At Ladbrokes
All withdrawals need to be approved at Ladbrokes and once it has been reviewed and approved it will be processed.
- The fastest method for a withdrawal is Visa’s Fast Funds option which usually sees your funds with you within four hours.
- Standard Visa, Maestro and Mastercard options take 1-3 banking days.
- PayPal is another good option for speed as most PayPal withdrawals are completed within 8 hours.
- Bank transfers take between 2-4 days on average to be completed, although this does depend also on your bank’s processing times.
- If you sign up to be a member of Ladbrokes Grid Card service, then Withdrawals are instant.
Customer Service at Ladbrokes
What’s customer support like?
Ladbrokes offers an extensive customer support service that starts with an extensive help section, where most queries can be resolved through searching through the wealth of options in the help database.
However, if you need to contact customer support then there are a number of options available to you:
- You can visit the Ladbrokes Facebook site and use a private message there 24/7.
- You can send a direct private message 24/7 via Ladbrokes Twitter account too.
- There is a Live Chat option on site.
- You can send Ladbrokes an email from the site or app too.
There is also an option to upload any documents you feel the company may need to help with your query on the website service by using a secure link.
All in all a decent range of support options and as Ladbrokes reviews well vs the majority of bookmakers we’ve gone for a score of 8/10 – well deserved as in our experience support is quick to respond.
Review of Ladbrokes Website
Is Ladbrokes easy to use?
Ladbrokes Mobile Review
As you would expect from such a big company, Ladbrokes mobile app is very well desgined and mirrors the look and style of the website. It’s red, black and white colour scheme makes it very recognisable, and you know it is a Ladbrokes site without even knowing the name.
The design of the site is similar to many other sports betting apps, with the main menus at the top of the screen, and the most popular and imminent betting markets displayed underneath which you can easily scroll down to find the fixture you want to bet on.
The app works very smoothly and doesn’t suffer from some of the glitches and minor issues that previous Ladbrokes apps had. They have also improved how In-Play betting works on the app and it is now a very solid option for iOS or Android devices.
The app has a rating of 3.3/5 out of over 2800 ratings, however there are a high number of one star ratings which bring that average down, a lot of which complain about losing money and to me these complaints should be treated with a pinch of salt. We’d rate it comfortably higher than that.
Ladbrokes Desktop Review
Ladbrokes desktop website is one of those that is instantly recognisable. The site hasn’t changed much in terms of looks over the years, as you would expect with the instantly-recognisable Ladbrokes brand, but it has improved in many other ways.
It is certainly more functional, more stable and there have been notable improvements in terms of usability for customers. The site is set out like most betting sites are now, with the A-Z listing on the left, the bet slip on the right and promotions, In-play betting and other betting markets shown in the middle.
There are quick links to other parts of the Ladbrokes betting site, as well as other Ladbrokes gambling sites at the top of the page.
It’s a simple, easy to follow site to use for any customer and finding the markets you want is quick and easy.
If we have one niggle about the desktop and app versions, it is that in their promotions, Ladbrokes list a number of features of the site, such as the GetAPrice feature, or the Price Boosts they offer on site. To us, these aren’t really promotions, but more site features and it gives the impression that there are a lot more promotions on the site than there really are – a minor issue but enough to mean Ladbrokes reviews less well than it might in this category.
How To Join Ladbrokes
You can sign up with Ladbrokes very easily through either the app or the website and the process of joining is the same whichever option you choose.
- Visit the Ladbrokes website by clicking here and click/tap the green ‘Join’ button.
- You then complete a small number of forms which include your email address, username, password, name, postal address, date of birth, how you would like Ladbrokes to contact you.
- Once all this information has been added, you then click the green Create My Account option.
- The company verifies your details, and you can then set a deposit limit.
- You now can select a payment method to be used with your account.
- Once this is completed, you are now a member of the site and ready to add funds to your account.
Markets & Odds at Ladbrokes
What sports can you bet on at Ladbrokes?
Aside from William Hill, you are unlikely to encounter a better known bookmakers throughout the United Kingdom than Ladbrokes, as they have been trading on High Streets throughout the country for many years – over 25 in fact. Their experience in the field has allowed them to build up an impressive number of different sport markets for customers to bet on, those available online are:
- Aussie Rules
- GAA Football
- GAA Hurling
- Horse Racing
- Ice Hockey
- Motor Cycling
- Motor Sports
- TV / Entertainment
- Virtual Sports
As can be seen, the selection of markets provided by Ladbrokes is second to none, as they have all of the major sports, plus a huge amount of lesser known ones as well. For those looking to bet on things other than sport, they also offer markets for politics, television programs – for shows like The X Factor – and many other obscure choices.
In-Play Betting at Ladbrokes
Is live betting offered?
The in-play system offered by Ladbrokes also reviews well, a wide range of events are offered, there are plenty of markets per event and game stats as well as live scores are available to punters. On top of that they’ve also got live streaming across a number of sports including horse racing, football, tennis and cricket.
The live interface is completely intuitive and upon clicking on the tab (found at the top, named ‘In-play & Streaming’), you will be taken to a page that displays all of the major events that are happening at that time. Simply click on one and you will see all of the different odds, game stats and if available the option to stream live. Be quick though if you see a price that you like – the odds are changing constantly as the event ebbs and flows.
When you compare the Ladbrokes in-play betting section to in-play and streaming leaders Bet365 you’ll find very little difference and no shortage of features. However there’s definitely move live streaming at Bet365 and in-play odds are more generous so we’ve marked Laddies down on this.
It’s also a tad annoying that there’s no sorting option for events – it’s better to be able to pin some markets to the top of the screen so you can follow them.
Ladbrokes Live Streaming Review at Ladbrokes
To access most live streams Ladbrokes are currently showing you need to log into your account and as long as it’s got money in it or has had money in during the last 24 hours you’ll get access.
Horse Racing is the exception here. To watch horse races you’ll need to have a bet on the race. Currently it’s a 50p each way bet or £1 bet on any other market to watch live (note: expect a stream delay of up to 10 seconds).
To find out what events are shown just access the in-play section of the app or website and look out for the TV icon listed next to any market. If you see that then a live stream is available. Geo restrictions apply here so you’ll need to log in to get the correct listings.
New customer offer
Ladbrokes have got a bet £5 get £20 in free bets deal for anyone who creates a new account with them right now. The matched free bet is easy to claim and in a matter of minutes you can have it released and ready to use. Find out how to claim the Ladbrokes free bet below.
New Customer Offers At Ladbrokes:
- Click this EXCLUSIVE bonus link to claim the offer! (opens in new browser tab)
- Click either the green ‘Bet Now’ button or the ‘Open Account’ button.
- Register your new account by filling out the required fields on the form.
- Use bonus code: 20FREE
- Use your new username and password to log into your account. Go to the ‘My Account’ section and deposit £5 or more.
- Place a £5 wager on any market at Ladbrokes and as long as the odds are 1.50 or higher then you’ll get 4 x £5 free bets as a bonus.
How To Use The Bonus
It is easy to receive and use the Ladbrokes welcome bonus. Simply follow the step-by-step instructions below to use your bonus:
- Log into your account and place a £5 bet (as detailed above) to release the bonus offer (remember first bet min odds of 1/2 or 1.50).
- Look through the markets and add your bet to you bet slip.
- Select your stake amount.
- Check the box on the bet slip to confirm use of free bet balance.
- Simply hit Place Bet and you’re good to go – remember only winnings are returned from free bets and not the stake itself.
Our Verdict of Ladbrokes
After conducting our Ladbrokes review we’ve decided to give them a 4 out of 5 star rating. Considering only a 4.5 or 5 are higher it’s a pretty darn good effort from Laddies.
First and foremost you can’t deny their reputation and experience in the gambling industry. They’ve been a major player for many years and have always looked after the punters who wager with them. You can rest assured in the knowledge that your funds are protected at Ladbrokes and that you’ll get paid out on all winning wagers you make. 4.5 star bookmakers are defined in our review section as bookmakers who are quality but have a small issue with their site or reputation.
In terms of reputation, safety and security all boxes are ticked at Ladbrokes but we’re just not happy with the amount and quality of regular promotions they run. The long term value, after the £20 free bet offer, just isn’t there right now and until they ramp it up we’ll had to peg them back a little.
Overall though there’s a wide selection of markets to bet on, a 400% free bet welcome bonus and a rock solid reputation. Ladbrokes are a solid choice and worthy of their 4 star review rating.
How do I deposit money into Ladbrokes?
A number of banking options are accepted when depositing money into Ladbrokes including debit cards, Skrill and PayPal. Once your account is open, don’t forget the Ladbrokes bonus, head to your ‘my account’ section then enter your payment details and amount – deposits are instant.
How long do Ladbrokes withdrawals take?
The time it takes to make a withdrawal at Ladbrokes depends on which banking method you have chosen. The quickest ways to get money out are PayPal, Neteller and Skrill (within 24 hours) or debit card (up to 48 hours).
Do Ladbrokes offer free bets for new customers?
Ladbrokes are currently offering a bet £5 get £20 in free bets offer to new customers who deposit using the bonus code 20FREE. First £5 bet must be placed at odds of 1.50 (1/2) or bigger odds to trigger the 4x £5 free bet tokens – T&C’s apply, 18+.
Who owns Ladbrokes now?
In 2016 Ladbrokes bought out one of their biggest rivals Coral and are now known as the Ladbrokes Coral Group having previously be known as Ladbrokes PLC. The new company then merged with GVC Holdings who own 53.5% to Ladbrokes Coral’s 46.5%.
Does Ladbrokes offer cash out?
Ladbrokes offer cash out pretty much all their markets, including on multiple bets, so if you want to lock in your position before the outcome of your bet is concluded you can. You can even cash in your bet if you’ve used and odds boost token.
How To Contact Ladbrokes
If you can’t find the answer to your query in the extensive Help section on site then you can contact Ladbrokes in four different ways: private message on Facebook, direct message on the Twitter, live chat on the app or website or via the email form on site.
How To Close Your Ladbrokes Account
To close your Ladbrokes account then you need to visit the ‘Service Closure’ page on the website. Here you can close your account in one of two ways. ‘Definite Duration’ – will close your account for the duration stated (eg, for one year) or ‘Indefinite Duration’ – account will be closed indefinitely.
You can elect to self-exclude yourself from the site too if this is a better option and there is a dedicated Self-Exclusion page on Ladbrokes that allows you to set this up.