Review of Betfred
Betfred are one of the most well known high-street bookmakers and in this Betfred review we’re looking at how their online service stacks up against the competition. We’ve given their service an 4 star rating overall which makes them one of our top 10 online bookmakers.
I’ve had an online account with Betfred for at least 10 years and there’s no doubt in my mind they’re a reputable company that will pay out on winning bets.
Their site is packed full of features including in-play betting, improved live streaming, stats, cash out and loads of different promotions. They do have a few issues though, when compared to the bigger name bookies, which will be highlighted further below but they revolve mainly around design and a need for modernisation (although their app / mobile site does this well).
New customers are going to find one of the most unique sign up offers of any bookmaker at Betfred and a mountain of other long standing promotions which are especially good for football and horse racing.
Pros & Cons of Betfred
- High value welcome bonuses available
- Excellent Virtual Sports service
- Most ongoing promotions
- Improved live streaming service
- In-play console is dated
Betfred Licensing & Safety
Is Betfred safe?
Betfred is licensed by the Government of Gibraltar and is therefore regulated by the Gibraltar Gambling Commissioner as well as the UK Gaming Commission.
For conformation of the registration, the license numbers granted to Betfred are 036 and 038. It’s not that uncommon to find bookmakers based in Gibraltar and licensed by Gibraltar and the UK – they do it to avoid the large tax bills they’d get if they operated out of the United Kingdom.
The fact that Betfred are regulated by two government organizations means that Betfred must, among other things:
- Behave in a manner that ensures that all gambling on the site is fair and unbiased.
- Ensure that only those over the age of 18 are allowed to use the services offered.
- Provide assistance to anyone with problems related to excess gambling.
Deposits & Withdrawals at Betfred
Will I get paid?
£5 – ?
£5 – ?
£5 – ?
£5.50 – ?
£5 – ?
£5 – ?
£5 – ?
£85 – ?
Cash In Shops
£10 – ?
How To Deposit To Betfred
Depositing on Betfred is relatively simple. Just log in to your account and then click on the “Deposit” button. A series of fields will be displayed which you need to complete.
Then simply enter in the amount of deposit you wish to make and confirm using your password.
Of course, UK customers can no longer use credit cards for deposits, but there are a number of other options available to you including debit cards, ewallet services, bank transfer and you can add funds to your account at any of Betfred’s high street shops.
How To Withdraw From Betfred
Given the recent changes about depositing and withdrawing in the UK, Betfred is like most other bookmakers operating in the UK in that they will attempt to make any withdrawal you request back to your most recent payment method.
To make a withdrawal, log into your account and click on the Withdraw link. Once you have done this, you can then enter how much you wish to withdraw and select from the available withdrawal methods available to you.
How Long Does It Take To Withdraw At Betfred
Before you make a withdrawal at Betfred, you do need to complete the site’s standard security checks, which involve supplying documents confirming your identity. This can take 48 hours to process on top of the time your first withdrawal takes to be processed.
However, once you have completed these checks, you won’t need to complete them again for future withdrawals.
How quickly you receive your cash from a withdrawal at Betfred depends on the method used.
- Debit Cards – 3-5 Working Days
- eWallet Services – Up to 2 days
- Bank Transfer – Up to 7 days
Customer Service at Betfred
What’s customer support like?
One thing that Betfred certainly does well on the site is its customer support services.
This starts with an extensive help section (accessed via the FAQs link at the bottom of the page) which is very good for resolving many of the simpler and more common queries people have about their account and the site.
However, the site also allows customers to contact them in a number of different ways.
This includes a Live Chat service, a dedicated phone number for calls inside the UK, another number for calls originating outside of the UK and an Email address which you can contact the company on.
- Live chat: access via ‘Contact Us’ link on site/app
- Email: email@example.com
- Inside UK phone number: 0800 028 7747
- Outside UK phone number: +44 (0)1925 878269
It’s good to see a site that offers an extensive range of ways to contact the company as that can be reassuring to customers who like to have a range of options to contact their provider to resolve an issue. Betfred reviews well in this category vs other bookmakers hence their 9/10 score.
Review of Betfred Website
Is Betfred easy to use?
Betfred Mobile Review
Out of over 7,800 reviews, BetFred’s mobile app has scored a respectable 3.9 out of 5, which isn’t bad but which is significantly lower than a number of their competitors. Why is that the case?
Well unfortunately, there do seem to be technical difficulties with the app that a number of users have reported. Typically, the app crashing is an issue for some, while for others it is very slow and as such is almost impossible to use at times.
Now of course, this does depend on the version of the app running and the machine on which the customer is using the app and to be fair to Betfred, they have updated the app recently to hopefully address many of these issues.
The latest version does, on smartphones at least, seem smoother, but it is still not quite up there with the very best mobile sites. We still feel the design of the app, which is available for Android and iOS devices, is a little dated. It is unnecessarily complicated to find promotions (you need to scroll right on the secondary menu) or some markets and the whole app does need some work to bring it up to the standards of other companies offerings.
It’s a shame as the site does offer generally very good odds, especially on football and horse racing, and excellent promotions and these are accessible in via the app.
Betfred Desktop Review
BetFred’s desktop website is, we feel, certainly more stable than its app offering and we also feel that it is much easier to navigate around using a mouse or similar. It tends to follow the same layout of most sites; menu on the left and at the top of screen, promotions prominently displayed, popular betting markets or in play betting shown at the top of the page and bet slip to the right.
However, one small gripe is that the site just doesn’t look as appealing as others. There’s nothing inherently wrong with the site design, to us it just looks a little dated. It hasn’t really changed a great deal over the years in terms of looks, although its stability and user-friendliness have been markedly improved.
The Live Streaming options have also been improved recently, although the In-play betting options still feel a little dated.
That’s not to say that there are huge things wrong with the site. There aren’t – and the main issues are merely cosmetic, and very much down to personal opinion, the mechanics of the website are actually pretty sound and better than the app versions in our view.
How To Join Betfred
To Join Betfred from the app or the website, simply click on the green Register button you see appearing on the screen in the top right corner.
- Click here to go to the Betfred website and click on the green ‘Register’ button.
- Enter your username and password.
- Click on the box to state you are over 18.
- Complete the next sections on the site which include your Personal, Contact, Address and Settings details – ignore any promo code fields as you’ll automatically get the welcome bonus without one.
- Click the final continue button.
- Your account will be registered with Betfred!
Markets & Odds at Betfred
What can you bet on at Betfred?
In this section of our Betfred review we’re going to take a look at what you can bet on and the live betting options at Betfred.
Betfred offers the possibility to bet on a range of different sports, however the depth of markets per sport and per event isn’t quite up to standard with the likes of Betvictor and Bet365 so don’t be surprised to see less market options here. Sports that can be bet on include:
- American Football
- Aussie Rules
- Gaelic Football
- Horse Racing
- Ice Hockey
- Motor Sports
- UFC / MMA
As can be seen, the amount of sports to bet on is wide, and the different sports can all be expanded on by clicking on the relevant selection on the menu, located on the left of the screen (use a-z menu on app).
This will bring up various options for each sport, all the way from regular bets, such as the final score, through to more obscure bets, such as the number of corners in football. As a general rule you will find less betting options per event than at some of the other bigger online bookmakers.
You can also access all of the markets at Betfred via the Betfred mobile app.
Live streaming used to be only available on horse racing and greyhounds but has recently been upgraded… more on that below.
Is live betting offered?
Betfred also offer live or in-play betting if you prefer via a dedicated section on their website.
The Betstream interface they use makes it easy to place bets instantly and they’ve recently massively upped their game when it comes to in match stats, graphics and scores – which was much needed. The odds are updated on an regular basis throughout any match and prices are competitive.
Their in-play offering is a definitely second best when you compare the live options offered by the likes of Bet365 who allow their punters to see full match information, live odds and in most cases a stream of the event taking place.
Betfred need to get this sorted if they are going to compete with the big boys in the industry and for this reason alone we don’t believe they belong in the high star rating categories.
Betfred Live Streaming Review
Live streaming was previously available but only for horses and greyhounds at Betfred with punters who want to watch needing to bet a a minimum of £1 on the race in question – this still applies but many more sports have been added to the service.
Recently the likes of football, tennis, snooker, cricket, volleyball, handball, ice hocket and many other sports have been added to Betfred’s streaming service which can be accessed by clicking on the In-Play section and then selecting the ‘Watch Live’ link.
Alternatively look our for the green ‘Watch Live’ tag next to the market which includes a small play button which can be clicked to get to the stream.
Outside of horse racing and greyhounds, where you need to bet on the race to watch, you can watch all other live streams as long as you have a funded account balance.
The fact you don’t need to bet to watch all sports and new sports have been added means we’ve recently upgrade the rating in this section of our Betfred review from a 7/10 to an 8/10.
New customer offer
The current Betfred free bet on offer to all new customers entitles you to place a bet of £10 or more and win or lose you’ll get £60 in bonuses which includes 50 spins with a 0.20p value each as a welcome bonus.
It’s dead easy to claim and as long as you don’t currently have an account with Betfred then you can get your hands on it (no promo code required). To get access to the two bonuses follow the instructions below:
New Customer Offers At Betfred:
- Start out by clicking this link to claim your £60 in bonuses! (link will open in new browser window)
- Open an account by clicking the green ‘Sign Up Now’ button in the top right of your screen.
- Once your account is open you must make a deposit. If you want to claim the bonus in full you’ll need £10.
- Now place a £10 bet on any market you want (min odds 2.0) and no matter what the result within 24 hours you’ll have £20 in free bets, £10 to spend on lotto and 50 spins in your account ready to use.
- In 4 days time you’ll be awared an additional £20 in free bets.
Withdrawing: you can withdraw any money won from free bets or spins instantly but stake is not returned.
How To Use The Betfred Bonus
One of the most appealing factors when joining Betfred is the site’s good value welcome bonus offer, but from reviews, it appears a number of people have missed out on receiving it due to not understanding how it works. Avoid that mistake by following the simple steps we’ve outlined below.
Here’s how to use the bonus:
- Log in to your BetFred account, deposit at least £10 and find a sports bet of odds of even money (2.0) or better that will be settled within seven days of registering – place the bet.
- You will receive your £20 in free bets, £10 in lotto money and 50 free spins worth £10 total within ten hours of your bet settling.
- In 5 days time you’ll also get an additional £20 in free bets.
- To use your free bets now head back onto Betfred and find the market you want to bet on.
- Click the odds to add the bet to your slip.
- Now select your stake, make sure you have the ‘Place Using Free Balance’ option checked, and then hit place bet.
- To use free spins just open the casino and accept the spins via the pop-up.
Remember that if you bet wins using a free bet stake you’ll get the winnings from the bet returned to your account but not the stake amount itself. Any winnings from slot machine spins can be cashed out straight away.
Our Verdict of Betfred
In our reviews section we’ve given Betfred 4 out of 5 stars which is the third highest grade we dish out to any online bookmaker.
They are licensed with a good reputation among online punters and always pay out on winning bets.
when it comes to long standing promotions they have plenty available to football, horse racing and greyhound racing fans. When compared to all other bookmakers we’ve reviewed Betfred come out top of the pile on promotions and it’s a mjor plus point for them.
Plus their welcome offer is also one of the best around.
There are a couple problems with Betfred thought and until they do something to resolve them we just can’t rank them any higher.
Firstly their live betting offering just isn’t up to standard. There’s not enough live streaming and even though stats and graphics are better than before they still don’t compare to the big boys.
Second up, whilst many sports are available to bet, the option of bets available per event is no where near as good as some of the other players in the industry. Often Betfred will have around 50 markets for popular events when others are offering 100+.
The bottom line is that until the above issues are fixed they won’t make it into a highest categories. However the sheer number of promotions they run, and their quality sign up offer which has virtually no wagering requirements, means we highly recommend you open an account.
Does Betfred do free bets?
The Betfred free bet currently allows new customers to sign up, bet £10 and get £40 in free bets, £10 to spend on lotto and 50 casino spins (use code BETFRED60). To trigger make your first bet on sports at £10 of odds of evens (2.0) or higher – T&C’s apply, 18+.
Does Betfred still have Lucky 15 bonuses?
Betfred offers two Lucky 15 betting bonuses. The All Correct Bonuses promotion give you a 10% win boost on successful Lucky 15’s whilst the One Winner Bonus get your 3x odds if you only have one winner in your Lucky 15 – both apply to horses and greyhounds only.
Do Betfred run best odds guaranteed?
Yes but only on horse racing. If you take a price at 7am or later on race day and your horse goes off at longer odds and wins then Betfred will pay out at the bigger odds – full terms and conditions apply.
Can you cash out on Betfred?
Betfred offer cash out on singles and multiples on what they call ‘selected markets’ but in reality that means it’s possible on virtually all markets and bets you make giving you the chance to lock in profit before the final outcome is decided.
How To Contact Betfred
You can contact Betfred in a number of different ways: there is a Live Chat service accessed via the websites ‘Contact Us’ page, a dedicated number for UK customers (0800 028 7747), a number for customers based outside the UK (+44 (0)1925 878269) and you can also contact the company via email (firstname.lastname@example.org).
What is Goals Galore at Betfred?
Goals galore is a promotion run by Betfred which allows you to place both teams to score accumulator bets at a set price. Often if you check the odds of the set price vs the actual price without the offer you’ll find the Goals Galore giving you bigger odds.