Review of Unibet
Unibet are one of the biggest online bookmakers serving Europe and of late have really upped their game adding one of the top live streaming services, cash out in-play, odds boosts and more. I’m constantly impressed with their innovation and new features – all of which will be covered in this Unibet review.
The comapny first launched online in 1999 and I’ve had an account with them for a number of years having first used their online sports platform in the early 2000’s. In that time they’ve undergone some serious changes and of late have established themselves as one of the best betting sites you can join.
If you want to join Unibet then as a new customer you’ll get a £40 welcome offer when you sign up and access to their live streaming service, in-play betting and free mobile betting app. As an extra incentive they’ll also give new depositors a £10 casino bonus on top of the sports offer.
Pros & Cons of Unibet
- Great live streaming service
- Bigger than average welcome offer
- Quick deposits & withdrawals
- Easy to use betting app
- Will sometimes limit big winners (but always payout first)
- Wagering requirement on bonus
Licensing & Safety
Is Unibet safe?
Unibet is strictly licensed by the Government of Gibraltar and the UK Gambling Commission. These two organizations are tasked with making sure that all businesses the site conducts follows the guidelines laid down in their regulatory agreements.
These licenses ensure that:
- Protect those not old enough to gamble by having sufficient measures in place to prevent them from accessing the site.
- Assist anyone with problems related to gambling, by giving them information and guidance on where to get help from.
- Provide a service that is completely fair to all people using the site.
Unibet are strictly and online only betting platform which first established themselves in 1999. Originally their main target market was Scandinavia but in recent years they’ve moved focus on the the UK as well.
They trade on the NASDAQ in Stockholm and have over 650 employees across the globe. You can trust them to operate a safe and fair gambling environment and be confident you’ll be paid out any winnings owed.
Deposits & Withdrawals at Unibet
Will I get paid?
£5 – £10,000
£5 – £10,000
£5 – £10,000
£5 – £10,000
£5 – £10,000
£5 – £10,000
£10 – £10,000
£10 – £800
Up to 3 days
no min – no max
How To Deposit To Unibet
Depositing money with Unibet is relatively easy, although if you want to use a more obscure payment method, or cryptocurrency, then you may find you don’t have as many options as other betting sites.
Deposits are free of charge and were processed instantly. To access the deposit section, log in to Unibet and click on the ‘Deposit’ option.
Here you will see a screen load up with your payment method details. You can change the payment method if you wish by clicking on the link. Other than that, simply enter the details for your chosen payment method, along with how much you want to deposit, and you should have the funds in your account instantly.
How To Withdraw From Unibet
If you want to make a withdrawal from your Unibet account, then you need to click on the Main Cash Account button and from here click on the yellow Account button which appears in a drop down list.
This brings up a page showing your transaction history. Click on the ‘Bank’ option on the left hand list and then ‘Withdraw Money’.
You then simply need to complete the form as to how much you wish to withdraw. What is useful is that listed below the withdrawal data is the different withdrawal options and how long each one will take. Which brings us neatly on to…
How Long Does It Take To Withdraw At Unibet
In general, the withdrawal times at Unibet are generally very good and compare favourably to some other sites.
The quickest options are ewallet services such as NETELLER, PayPal and Skrill, all of whom should see withdrawals completed within 12 hours of being actioned.
You can receive online banking withdrawals via Trustly anywhere from a few minutes up to 24-hours, depending on your bank, while debit card withdrawals take from 1-3 banking days.
For standard bank transfers the time is between one and five days.
Customer Service At Unibet
What’s customer support like?
The first stop for any customer with Unibet is the sites extensive Help section. Clicking on this (using the link in the header menu) will bring up a vast database which will allow you to find the answer to most common queries that you may have about a section of the site, or a particular bet or your account.
However, for direct contact, UniBet also offer a 24/7 customer services support desk, which is in English despite being European-facing. You can contact them in one of three ways.
- Freephone number (tel:0800329393)
- Email: firstname.lastname@example.org
- Live chat service (accessed via help section)
Unibet are one of the only bookmakers to offer a freephone support service which we rate highly as many people prefer the immediacy of being able to speak to someone directly, particularly if it is a concerning issue to do with your accounts security or similar.
All in all Unibet reviews particularly well vs other bookmakers in the support department hence their top marks in this section.
Review of Unibet Website
Is Unibet easy to use?
Unibet Mobile Review
UniBet offers dedicated apps for iOS and Android mobile devices, and the app has a rating of around 2.9/5 on the app store. There are a number of complaints and in amongst the usual ones about people losing money, there are some more worrying ones about accounts being closed once punters start to win.
It’s a concern we do have about Unibet, which we mentioned in the pro’s and cons section at the top of our Unibet review, but it’s impossible to tell how wide spread this is and multiple people on the Cheeky Punter team use Unibet with unrestriced access so our assumption is this is quite an uncommon problem.
It’s a pity as otherwise the Unibet mobile app is a great addition for the punter on the go. It is quick, easy to use and has been improved a great deal from the original, which was frankly poor and beset with issues.
However, several updates have really improved the app over the years and in terms of usability, it rates very highly.
The top two menus allow you to nagivate the app in its entireity and the second row of icons linking to popular events and sports is particularly useful. The show hide funtion on the bet slip at the foot of the screen is also a neat feature as it allos you to maximise screen space while looking for markets.
Most of the complaints about the app are not about the app itself, but UniBet’s conduct, which is a little concerning, but not really an issue with the app itself.
Unibet Desktop Review
UniBet’s app is very good, and despite being clean in design, the Unibet website isn’t quite as easy to get around. A lack of grpahics does mean the site loads quickly but it also makes it appear somewhat overwhelming in terms of info on the screen.
Newer punters will be more suited to the app but more seasoned sports bettors won’t have a problem using the website.
It is hard to differentiate between the different sports at a glance and it just makes it harder work than it needs to be to find the betting markets you want.
That’s a shame as in terms of content, the site is excellent, and the wide range of bets means that you can bet on almost any sport, even some unusual ones such as the WWE wrestling.
For some reason, Racing is separate to sports betting, which is a little strange, and does mean that moving between racing and other sports isn’t as quick and easy as it might be.
It’s not a bad site and once you get used to how it works, it does feel more natural to use, but if you are coming to the site from another bookmaker with a more traditional interface, then you may be a little frustrated with things at first.
How To Join Unibet
Joining Unibet is very easy and you can sign up through the app or the website.
- Visit the Unibet App or Website by clicking this link.
- Click on the yellow Register button at the top of the page.
- Complete the registration form by entering the required details – your bonus will be detailed here so no need for a code.
- Click the register button and you’re good to go!
Your account will then be verified and checked and provided it is a genuine account, you will be registered on the site and become a new customer.
Markets & Odds at Unibet
What sports can you bet on at Unibet?
Although Unitbet are not the largest online bookmaker in terms of customer base, they make up for this by offering a really wide range of sports which rivals all the industries biggest players.
In fact, this is probably their unique selling point – people can easily bet on the more obscure sports at Unibet. The full list of sports always offered by Unibet are:
- American Football
- Aussie Rules
- Horse Racing
- Ice Hockey
- Rugby League
- Rugby Union
- Water Polo
- Winter Olympics
- Winter Sports
- WWE & Wrestling
This massive selection of different sports is great for those with a passion for sport across the board, and in particular gambling on the more obscure pastimes.
The fact that they even offer markets on WWE wrestling and winter sports – only popular for bettors in Scandinavia – shows that they are always looking for extra markets to add to increase their presence. For their diversity alone they score well with us here and it’s certainly boosted them up the table in our bookmaker reviews section.
In-Play Betting Review at Unibet
Is live betting offered?
Unibet offer a live section which again is comparible to the best online betting sites – the only site to outdo them is really Bet365 in this area.
Down the left hand side you have all live events currently taking place and in the middle panel of the screen you have a live scores box with game stats, action areas and the live odds as well. The live section is accessed by clicking on the ‘Live Betting’ tab in the toolbar left or the top menu on website or app.
Unibet Live Streaming Review
The Unibet in play section also features live streaming, which many bookies don’t currently support, so it outscores the field here and to access streams just look for the ‘UTV’ logo next to the listed live market.
You can watch any horse race if you’ve bet a min of £1 on the race and as long as you have money in your account, or have had money in your account in the last 24 hours, you can access all other streams.
Big thumbs up here. The selection is good, thousands of events are shown, and requirements to watch are low.
New customer offer
Unibet are giving all new punters a £40 sports offer plus £10 casino bonus when they join.
It’s by no means the best free bet out there but if you intend to join Unibet then it’s well worth having. Follow the short guide below to claim your free bet now:
New customer offers at Unibet:
- Go to Unibet by clicking this link (It will open in a new tab of your browser)
- Once on the Unibet homepage ‘Register’ a new account.
- Log into your new Unibet account and make a deposit of £10-£40 using your preferred method.
- Place a bet up to £40 (min £10) on any market Unibet has to offer and if your bet wins you’ll get paid out as normal but if it loses you’ll get your stake refunded as a free bet.
- £10 casino bonus auto credited after first deposit as well.
- Sports bonus has 3x wagering at min 1.40 odds to withdraw, casino bonus has 25x wagering.
How To Use The Unibet Bonus
Unibet’s bonus includes a money back if your first bet loses sports bonus and also a chance to play at Unibet Casino with a £10 bonus. Here’s how to use the bonus:
- Log into your account.
- Make your first deposit of at least £10 (£40 if you want the full bonus).
- Once your deposit is confirmed place a bet of between £10 and £40 on any market UniBet has on offer in the sports betting section at odds 1.40 (2/5) or greater – no need to do anything special on the bet slip just place the bet as normal.
- If your bet wins, you will be paid out as standard.
- If your bet loses, you will receive the value of your stake refunded in full (up to a maximum of £40) as bonus money.
- To withdraw the bonus money you must meet the 4x wagering requirement – so if you get £10 in bonus money you must place another £40 in bets (regardless of results) to withdraw the bonus funds.
Note: once the sports bonus is completed a £10 casino bonus will be added to your account – to withdraw this £10 you must meet a 35x wagering requirement so place a total of £350 on casino bets (we advise you avoid this one as it’s very hard to meet).
Our Verdict of Unibet
At the very top of our review we’ve given Unibet a grade of 4 stars out of 5. At Cheeky Punter we like to rate all bookies on the quality of the site and how safe it is to use for punters, a 4 star rating is defined in our betting reviews section as ‘Good sites which pose little if any risk to player funds and have a solid reputation but lack the features to be rated higher’
There’s a couple of reason why Unibet don’t score higher than a 4 star with us at the minute…
Firstly they are very much targeted at the European market which means that a lot of the currency options on their site are in Euros – you can change this but starting off in Euros is not ideal. To change it to pounds you must fill the correct box when registering – missing that can be a pain.
The second and slightly more concerning reason we only give them a 4 star rating is because they have a bit of a reputation in the online community for closing winning punters accounts… although they always eventually payout.
We don’t like bookmakers who aren’t prepared to play the game a little with punters and whilst there aren’t enough instances on record to downgrade Unibet further for this it’s still a concern. Couple that with the wagering requirements attached to the bonus and it’s a max of 4 stars from us.
If you’re looking to take that slight step up from Unibet then why not read our Betvictor review, it should offer a good comparison.
What is the Unibet welcome bonus?
The Unibet welcome offer come in two parts. The first part is a £40 money back offer if your first bet loses (min odds 1.40, 3x wagering) and the second part is a £10 casino bonus (35x wagering) – T&C’s apply, 18+.
How long do withdrawals take at Unibet?
It depends what method you use to withdraw your cash at Unibet as to how long your withdrawal will take but the quickest methods (usually within 24-48 hours) are PayPal, Visa, Mastercard, Neteller and Skirll.
Does Unibet have best odds guaranteed?
Unibet aren’t currently offering a best odds guaranteed promotion of any kind. If that’s a must for you then check out our up to date list of best odds guaranteed betting sites.
Do Unibet do live streaming?
Unibet offer one of the best live streaming services of any online bookmaker via Unibet TV. You can watch all sports, aside from horse racing where you must have £1 or more on the race, if you have placed a bet or have money in your account within the last 24 hours.
How To Contact Unibet
If you can’t find the answer to any query with UniBet through its help centre, then you can contact the company via live chat which is accessed in the help section, by phone on 0800329393 or via email email@example.com. Help is available 24/7.
How To Close Your Unibet Account
To close your account at UniBet click My Account button and then go to the ‘Edit Details’ section. From here you will see a list of different options, the last of which is the Close Account option. You can elect to use the sites responsible gaming tools to take a temporary break from the site, or close your account entirely, just letting UniBet know the reason why you want the account closed. Click the yellow ‘Confirm Closure’ button and your account will be closed.